54 Arthur St, Yau Ma Tei, Hong Kong

(+852) 6835 5546

fashion@wardroberent.com

Privacy Policy

Privacy Standards at Wardroberent

At Wardroberent, we believe in being open about how we handle the details you share with us while looking for your next rental outfit. This document explains our approach to your personal data and how we respect your rights under the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. By using our platform, you agree to the practices described below.

Data Collection Methods

When you browse Wardroberent or create an account to rent a dress, we gather specific details necessary to provide our service. This includes your name, contact details, delivery address, and payment information. We also observe how you use our website, such as which styles you view, to help us curate a collection that fits the local Hong Kong market. These details are collected when you register, place an order, or communicate with our team via email.

Purpose of Gathering Information

We use the data we collect to ensure a smooth rental cycle. Specifically, we use your details to:

  • Process and deliver your rental orders to your Hong Kong address.
  • Communicate important updates regarding your booking or return dates.
  • Improve the layout and functionality of our online store based on user behavior.
  • Prevent fraudulent activity and ensure a secure environment for all users.
  • Send you news about our latest additions, provided you have given us permission to do so.

Respecting the PDPO

As a Hong Kong-based business, we strictly follow the PDPO guidelines. You have the right to ask for a copy of the personal data we hold about you. You also have the right to request corrections if any of your information is inaccurate. To make such a request, please send an email to our team. We aim to respond to all access and correction requests within the timeframe required by local law.

Data Sharing and Third Parties

Wardroberent does not sell your details to outside parties. However, we share necessary information with service partners who help us operate, such as delivery couriers and secure payment processors.

Additionally, we use third-party advertising services, including Google , to show our ads on sites across the internet. These vendors use cookies to serve ads based on your previous visits to Wardroberent. We do this to ensure you stay updated on our latest collections. You have full control over this; you can opt out of Google’s use of cookies for personalized ads by visiting Google’s My Ad Center or the Network Advertising Initiative (NAI) opt-out page.

Security and Storage

We use industry-standard digital safeguards to protect your data from unauthorized access or accidental loss. Your information is stored on secure servers and is only kept for as long as necessary to fulfill our service or meet legal requirements. When data is no longer needed, we use secure methods to delete or anonymize it.

Your Choices and Rights

You can choose to opt out of our marketing emails at any time by clicking the link at the bottom of our messages. Additionally, you can manage your account settings to update your profile. If you decide to close your account, we will handle the removal of your data in accordance with our internal rules and local regulations.

Contacting Our Team

If you have any questions regarding your privacy or wish to exercise your rights under the PDPO, please contact us.

Email: fashion@wardroberent.com